Shipping Policy
Thank you sew much for shopping with the Neon Odditorium! We strive to process and ship all orders as quickly as possible, so you can enjoy your new threads in a timely manner!
👚Ready to Ship Items:
- Processing Time: Ready to Ship Items will be processed and shipped within 7-10 business days from the date of purchase.
- Business Days: Our processing time does not include weekends or holidays.
- Shipping Times: Delivery times may vary based on your location, and the shipping method chosen at checkout.
🧵Custom Orders:
For customs, please note that the production and processing time may take longer than standard orders.
- Processing Time: Custom orders will ship within 6-8 weeks from the date of purchase, depending on the complexity and volume of the order.
- Customization Details: Once your order is placed, we will confirm the details of the customization with you. Any changes or updates to your order may affect the processing time, and final date of shipment originally agreed upon.
- Delivery Times: After your custom order ships, standard shipping times will apply, and you will receive a tracking number for your convenience.
We appreciate your patience and understanding as we create your unique threads.
If you have any questions or need assistance, feel free to contact us!
<3 The Neon Odditorium